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Script:
M: I was wondering if we received the contract from Ms. Park? She said last night that she′d fax it here today.
W: It hasn′t arrived yet. Perhaps we should call her if we don′t get it by lunchtime?
M: Well, it′s only ten o′clock in the morning, and she′s very reliable. The Seoul office is running so much better since she became the manager.

1. What are the speakers waiting for?

A food delivery

A call from a customer

A contract

A job application

Explain:

They hope to receive the contract by lunchtime, but they do not mention a food delivery.

The woman suggests calling Ms. Park, but they are not waiting for a call from a customer.

The man asks if they have received the contract from Ms. Park and the woman answers that It hasn't arrived yet, so they are waiting for a contract.

The speakers do not talk about a job application.

2. What does the woman suggest?

Flying to Seoul

Sending a fax

Hiring a new manager

Making a phone call

Explain:

Seoul is where Ms. Park works. The woman does not suggest flying there.

Ms. Park intended to fax the contract to the speakers, but the woman speaking does not suggest sending a fax.

The man mentions Ms. Park's new role as manager, but the woman does not suggest hiring a new manager.

The woman says "perhaps we should call her." In other words, she suggests making a phone call.

3. When does the conversation take place?

In the late afternoon

Around midday

In the morning

At night

Explain:

The man says that it's ten o'clock in the morning. Thus, the correct answer cannot be in the late afternoon.

The man says that it's ten o'clock in the morning. Thus, the correct answer cannot be around midday.

The man says that it's ten o'clock in the morning, so this is a correct answer.

The man says that it's ten o'clock in the morning. Thus, the correct answer cannot be at night.