Script:
W A quick overview of your dental records shows that there is cause for concern. You need to make more regular dental appointments if you want to have a healthy mouth.
M I don′t care about cavities. I just want you to restore the shine to my teeth.
W Then I encourage you to kick the habits of smoking and drinking coffee. They both dull the teeth. We can also schedule an appointment for a special cleaning to whiten your teeth.
M That′s a good idea. I′d like to do it as soon as possible. Can we do it next week?