Questions below refer to the following chart and memo.
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Organizational Chart of the City Library, as of August 20, 2005
Guidelines established in the first meeting of the Library Sub-committee,
also held on August 20, 2005.
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MEMO
To: All members of the City Library Sub-committee and Library employees
From: Alex Farino, City Council Director of Public Services
Re: Organizational Hierarchy
Date: September 12, 2005
Please take a look at the attached chart. As you know, the City Library sub-committee was set up to deal with the day-to-day running of the city library, and as an effort to improve the overall efficiency of this institution. At the inaugural meeting on August 20th, the official chain of command, so to speak, was established. However, it seems that the primary reason for the existence of the committee has been misunderstood by the majority of the members. I have been receiving individual documents and letters from most of the people named on the chart. The whole purpose of making this chart was to prevent this from happening. All complaints and problems regarding the reference and multi-media sections of the library should be reported by the librarians in charge to committee members 1 or 2. After discussion, if they are unable to resolve the complaint, then they should take it to the next level, in other words, to the chairman of the Reference Section, Brian Kingston. Should he feel it necessary, he may bring matters to my attention; otherwise, he is authorized to take action as he sees fit. It is the same scenario with the adults' and children's lending libraries: first approach committee members 3 or 4, who will then approach the relevant chairperson if needed. Under no circumstances should anyone approach me directly. I urge you to follow this protocol.